Manage patient inquiries with DXYRA
Streamline appointment scheduling, reduce no-shows, and manage multi-location teams.
Challenges healthcare teams face
Follow-up gaps leading to no-shows
Patients book an appointment and then forget or get cold feet. Without a reminder sequence in place, no-show rates stay high and slots are wasted.
Manual scheduling consuming front-desk time
Staff spend hours on calls to confirm, reschedule, and remind patients about appointments — time that could be spent on in-clinic care.
Multi-location clinics with no central visibility
Each location operates in a silo. Management cannot compare performance, share patient records between branches, or get an aggregate view.
How DXYRA solves it
WhatsApp auto-confirmation and reminder sequences
Appointments are confirmed instantly via WhatsApp. Automated reminders go out 24 hours and 2 hours before the appointment — drastically cutting no-shows.
Task-based appointment follow-up workflow
Every appointment generates tasks for the front desk and care team. Nothing is forgotten and the handoff between booking and visit is seamless.
Multi-workspace setup for each clinic location
Each clinic location gets its own workspace with its own team. Management gets a cross-location view to compare performance and share best practices.
Key features for healthcare providers
How a patient inquiry becomes a confirmed visit
Patient inquiry received
Call, form, or WhatsApp inquiry captured in the CRM.
WhatsApp confirmation sent
Appointment details confirmed instantly via WhatsApp.
Appointment task created
Front-desk task created with date, time, and doctor assigned.
24-hour reminder sent
Automated WhatsApp reminder fires the day before.
Post-visit follow-up
Care instructions and next-steps message sent after the visit.
Review request sent
Google or Practo review request sent 2 days post-visit.
Healthcare providers on DXYRA reduce no-show rates by 40% with automated reminders.
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